Understanding the Importance of Security Guards in Melbourne

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Understanding the Importance of Security Guards

Security guards  play a vital role in maintaining the safety and security of properties, assets, and individuals. The understanding of their importance isn’t just about surveillance or crowd control, it encompasses risk assessment, prevention, and emergency response. 

Their presence often serves as a deterrent to criminal activities or behavioural issues, while their keen observation and communication skills enable them to detect and respond to suspicious activities. A grasp of legal and ethical guidelines, paired with appropriate training, fortifies the effectiveness of security guards in providing protection and instilling a sense of safety within a community.

Defining the Role and Scope of a Security Guard

Their responsibilities include monitoring surveillance equipment, inspecting buildings, and permitting or denying entry to individuals. Security guards play a vital role in maintaining order by following strict protocols and working closely with emergency services and law enforcement agencies when necessary. 

Their functions extend to crowd control at events and conducting routine checks to ensure safety standards are met. The scope of a security guard’s role may vary depending on the employer’s needs and the specific environment in which they operate, from commercial spaces to residential properties.

Types of Security Guards: Unarmed, Armed

A. Unarmed Security Guard:

An unarmed security officer personally guards, patrols or watches another person’s property. They do this without a guard dog or weapon.

This includes:

  • in-house security (someone who guards, patrols or watches their employer’s property)
  • a loss prevention officer
  • a security gate officer.

B. Armed Security Guard:

Armed Security Guards are often tasked with the safeguarding of cash during transit, a critical job that involves ensuring the secure transportation of money between locations. This can include escorting cash between banks, ATMs, or commercial businesses, often requiring constant vigilance which requires specialised training. 

Additionally, they may provide close personal protection to individuals, such as executives or celebrities. This work involves detailed planning, risk assessment, and a high level of personal integrity and professionalism to guarantee the safety of the individual in various settings.

Essential Qualities of a Security Guard

1. Physical Fitness and Health Requirements

Physical fitness and health requirements are definitely a requirement for a role of a Security Guard as they enable a guard to perform necessary physical tasks, such as patrolling and possibly apprehending suspects. 

A guard’s ability to respond quickly and efficiently during a crisis often depends on their physical condition. Proper training and adherence to fitness standards ensure that role of a  security guard is equipped to face various challenges and contribute positively to the overall safety and security of the premises.

2. Critical Thinking and Decision-Making Skills

In a crisis or unexpected situation, a guard must assess the situation quickly and make an immediate decision. Critical thinking enables the guard to analyse a problem, identify underlying causes, and choose the best course of action. 

Decision-making skills allow for the swift implementation of those decisions, ensuring that potential threats are neutralised. These skills are indispensable in maintaining safety and security, showing why they are paramount in the training and development of security professionals.

3. Communication and Interpersonal Abilities

The essential qualities of a security guard extend beyond just physical strength and vigilance. Among these qualities, communication and interpersonal abilities stand out as vital. Security guards often find themselves in situations where they must interact with people from various walks of life, be it company employees, visitors, or law enforcement officials. 

Effective communication ensures that instructions and information are conveyed clearly, concisely and without misunderstandings. Interpersonal abilities enable security guards to handle situations diplomatically and with empathy, building trust with those they interact with. Together, these skills contribute to a more effective and approachable security presence, fostering an environment of safety and cooperation.

4. Legal Knowledge and Ethical Behaviour

Legal knowledge enables a guard to act within the boundaries of the law and relevant Acts and Legislation, ensuring that they protect property and individuals without violating legal rights. 

Ethical behaviour ensures that a guard’s actions are guided by a moral compass, fostering trust and respect among those they serve. Together, legal knowledge and ethical behaviour form a foundational aspect of professional conduct, promoting a secure environment while upholding societal values.

How To Become Security Guard in Melbourne

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How To Become Security Guard

To become a security guard in Melbourne, you need to meet certain requirements and complete specific steps. Here’s a general overview of the process:

1. Meet Basic Requirements

  • Age: You must be at least 18 years old.
  • Right to Work: You need to be an Australian citizen, a permanent resident, or hold a valid visa that allows you to work.
  • Criminal History: You must have a clean criminal record. A background check is usually required.

2. Complete the Required Training

You need to complete a Certificate II in Security Operations, which is the standard qualification for security guards in Melbourne and Victoria. This course typically covers areas such as:

  • Basic security operations
  • Emergency procedures
  • Conflict resolution and communication skills
  • The legal aspects of security work in Victoria

This training can be done through registered training organizations (RTOs) in Melbourne. Some RTOs offer both in-person and online courses.

3. Apply for a Security License

After completing the training, you’ll need to apply for a security license from Victoria Police Licensing and Regulation Division. This license is required for you to work as a security guard in Melbourne.

  • Apply online via the Victoria Police Licensing website.
  • You’ll need to provide identification documents, proof of training, and a recent passport-style photo.
  • You must pay the application fee, which varies.

Once approved, your license will allow you to work as a security officer.

4. Complete Ongoing Training (if required)

Depending on the type of security work you plan to do (e.g., crowd control, event security, armed security), you might need additional training or endorsements on your license.

5. Find Employment

After getting your license, you can start looking for security guard jobs. Many security companies hire individuals who have completed the necessary training and have a valid security license. You can also apply directly to businesses, shopping centers, or venues that hire security personnel.

Additional Tips:

  • First Aid Certification: While it’s not always a requirement, having a first aid and CPR certification is highly beneficial and may be required for some positions.
  • Good Communication Skills: As a security guard, you’ll often need to interact with the public and employees, so strong communication skills are important.
  • Physical Fitness: Some security jobs, especially those that involve patrolling, may require you to be physically fit.

How important Patrol Services in Melbourne -Victoria

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Services

Mobile patrol services are a form of security where trained personnel or security guards patrol an area in a vehicle, often at regular intervals, to monitor and ensure the safety of properties, assets, or events. These services are ideal for larger areas or facilities, as they allow guards to cover a broad range quickly and effectively.

Key features of mobile patrol services:

  1. Surveillance and Deterrence: By patrolling different locations, mobile patrol guards can deter potential criminal activities, such as theft or vandalism, just by their presence.
  2. Regular Inspections: Guards conduct inspections of buildings, parking lots, gates, and other vulnerable points to identify and address any security issues.
  3. Emergency Response: In the event of an alarm, disturbance, or incident, mobile patrols can respond quickly to assess the situation and coordinate with local authorities if needed.
  4. Access Control: Guards can monitor restricted areas, control entry points, and ensure that only authorized individuals are allowed on the premises.
  5. Flexibility: Mobile patrols can cover a wide area more effectively than foot patrols and can also respond to situations that may require immediate attention.
Security Industry in Melbourne

Security Industry in Melbourne

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Security Industry in Melbourne

The security industry in Melbourne is a vital component of the city’s infrastructure, providing essential services to protect individuals, properties, and businesses. With a population exceeding five million and a diverse range of commercial establishments, the demand for professional security services is significant.

Key Aspects of the Security Guard Industry in Melbourne:

  1. Licensing and Training:

    • Requirements: To become a security guard in Melbourne, individuals must be at least 18 years old, possess a clean criminal record, and be Australian citizens or hold a valid work permit.
       
    • Licensing Process: Prospective security guards are required to undergo a background check, fingerprinting, and complete a security training course to obtain a valid license.
       

  2. Training and Career Advancement:

    • After obtaining a license, security guards can pursue further training and specialization in areas such as cybersecurity, private investigation, and risk management.

  3. Demand and Opportunities:

    • The need for security services in Melbourne is consistently high due to numerous businesses, events, and festivals. This demand presents various opportunities for those interested in a career in security.

  4. Specialized Services:

    • Security companies in Melbourne offer a range of specialized services, including:
      • Static Guards: Providing on-site security presence to deter and respond to incidents.
      • Mobile Patrols: Conducting regular checks across multiple locations to ensure safety.
      • Event Security: Managing crowd control and ensuring safety at events.
      • Construction Site Security: Protecting construction sites from theft and vandalism.
    • LEARN MORE ABOUT OUR SERVICES.

     

Safety Tips for Patrol Guard in Melbourne Victoria

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Construction Site

Patrol security guards are critical in keeping our people, properties, assets, information and reputation safe. How do we keep them safe in return? Here are our top 10 safety tips for security patrol guards to remain safe and sound while performing their day and night patrols:

  1. Get proper training: ensure you have received proper training in self-defence, handling firearms, and other required skills. Attend regular training sessions and keep your skills up to date.
  2. Wear personal protective equipment (PPE): This includes your bulletproof vest, helmet, gloves, and any other gear required by your department. PPE can save your life in the event of an unexpected attack or incident.
  3. Be vigilant: Be alert and aware of your surroundings. Take note of any unusual or suspicious activity and be on the lookout for potential threats. Particularly pay attention to corners.
  4. Communicate: Always keep in touch with your National Operations Center or colleagues, keep them informed of your location and any potential hazards. It is essential for staying safe on patrol.
  5. Maintain a professional distance: Keep a safe distance, one arm away, from suspects or potential threats, and be cautious of sudden movements or aggression. Avoid getting too close to dangerous situations, as this can put you in harm’s way.
  6. Maintain clam and control during emergencies: It is easy to make mistakes and put yourself in a dangerous position when panicking. Try taking some deep breaths and relax when an emergency occurs. It is not easy but remember it will make a big difference on how you handle it.
  7. Follow the standard operating procedures: This includes calling for backup when necessary and following established protocols for reporting incidents.
  8. Maintain physical fitness: Staying physically fit can help you better respond to potentially dangerous situations. Make sure to engage in regular exercise and maintain a healthy diet to stay in peak physical condition. Also be aware of your limits. Don’t overdo it.
  9. Practice good mental health: Stress and trauma can take a toll on patrol officers. It is essential to take care of your mental health and seek support when needed. This includes taking breaks when necessary, seeking professional help, and engaging in self-care practices such as meditation and relaxation techniques.
  10. Be prepared for everything– You never know what might happen when you’re performing the patrols. Just get ready to deal with anything. It is handy to equip yourself with a first-aid kit in case if someone gets hurt, a flashlight to be able to see in the darker areas/corners, a whistle if you need help, etc.

Remember, staying safe on patrol requires a combination of awareness, preparation, and the use of appropriate equipment and procedures. By following these security guard Safety tips, you can help ensure your safety while on the job.

Security patrol guards are the first responders to any incidents that can occur on the premise. That’s why it is critical to keep themselves safe.

Interested in learning more about the duties of mobile patrol guards? Check out our blog post on Mobile Patrol Duties for more information.

Sidero security 

5 Best Practices in Video Surveillance

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Electronic Security

Remote monitoring security systems have become a must-have that provide peace of mind anytime and anywhere. How do we go about getting the best value for money invested in video surveillance for instance? What are the best practices to increase their overall effectiveness and lifespan? Here are our 5 best tips to enhance your video surveillance systems systematically.

PLAN AND BUY WISELY
Plan and invest your hard-earned money wisely to attain your purpose successfully. The infrastructure that needs the CCTV cameras includes cabling, power cabling. power supplies, fibre-optic components, adapters, and hardware. The main components of the infrastructure should last more than a decade. Cameras, however, will last significantly less than that period. Therefore, be sure to invest wisely in the basics, as they will outlast three camera generations at least.

REGULAR PREVENTATIVE MAINTENANCE & AUDITS
Regular checking of video surveillance footage is critical for any big or small video surveillance project. The system maintenance post initial installation is a critical component of an effective video surveillance system. In most cases laxity in regular audits result in loss of video data. The regular audits help to identify the crucial characters in the security incident (Theft, Attack, Stalking, or other serious crimes). The video surveillance footage if checked regularly, you may notice any unusual activity in the premises (loitering. Unknown person, suspicious activity etc) attempts by the serial offender at a particular site. Often oversight and negligence in having annual maintenance contract leads to loss of major video evidence, which defeats the very purpose of setting up Video surveillance system.
After you have ensured the proper setup of your system (again best performed by a professional), here are a few good tips for regular maintenance.

  • The system should be continually running/recording 24 hours a day, 7 days a week.
  • Make sure to secure and hide your DVR/NVR.
  • Keep data stored on a DVR/NVR stored in remote cloud storage. Storage on a DVR/NVR alone is not a best practice, preferable to have in cloud storage as it cannot have its signal jammed or hijacked.
  • Save data for at least 30 days
  • After finding specific footage, save it to an alternative source like a portable USB storage or external hard drive.

STORE DATA IN A SECURE LOCATION
Commercial environment video surveillance footage may potentially contain sensitive information about your business and/or customers. All efforts should be made to secure access to the system. Login information (including usernames and passwords) should only be provided to trusted managers who have been property vetted. Written incident logs should also be created and kept near the video surveillance system. The written log will allow any employee to record the exact time and date of an incident in case the individual with access to the surveillance system is not on-site. Documenting the exact time of an incident can reduce the time spent attempting to locate necessary footage.

NEED SOPS
Most of owners do not have any written policy or standard operating procedures (SOPS) regarding the appropriate use and retention of recorded video. A proper policy should be developed in concurrence with corporate counsel and should conform to the records retention policy of the organization. The policy should specify for what purposes the video images may be used and what type of authorization is necessary to access or copy them. It should identify them as to the appropriate level of confidentiality. It should specify what constitutes inappropriate use and what disciplinary action may be taken if personnel violate the policy.

GO FOR THE RIGHT TECHNOLOGY
Using software technologies that are easily applied or even come included with the IP camera or Video Management System (VMS) can increase the overall effectiveness of your surveillance system and your security operation. While one-off, proprietary hardware technologies might be so unique they are not supported later, software technologies are usually less painful to resolve if they don’t work as desired.
There are many factors to consider when laying out a video surveillance system but applying the above principles when considering the scope and size of your CCTV system will help avoid some of the of the more common problems and pitfalls that can arise from poor planning.

If you need guidance in choosing the right security systems including video surveillance and alarm monitoring for your business, organist or your home, contact our professional team of technicians here.